“The property and setting is absolutely stunning!”
Beautiful welcome box! Thank you! We had an amazing week! That would have been even better if we could actually had a half decent shower! I can understand water pressure can be slower, but to only have dribbles you can’t even wash soap off never mind rinse your hair! Upstairs actually the water stopped altogether! Even the sink taps upstairs water stopped! Such a shame! Made it very difficult to use the hot tub! How are you able to shower before and after when this is happening!? I felt that ...
Beautiful welcome box! Thank you! We had an amazing week! That would have been even better if we could actually had a half decent shower! I can understand water pressure can be slower, but to only have dribbles you can’t even wash soap off never mind rinse your hair! Upstairs actually the water stopped altogether! Even the sink taps upstairs water stopped! Such a shame! Made it very difficult to use the hot tub! How are you able to shower before and after when this is happening!? I felt that there were areas that needed deeper cleaning, downstairs bathroom radiator yellow stains. Dust around the bedroom, chairs stained and mismatched. Beds and bed linen really good! Considering there is a hot tub, more towels would be helpful? There were blades from a Stanley knife left in upstairs bedroom.
Overall it was amazing! But just really let down by the water situation! Put me off using the hot tub! Which was one of the reasons we booked it.
Thank you very much for taking the time to share feedback and many apologies in respect of the issues you raised. It is a real shame we were not aware of the issues until the end of your stay as we would have loved to have the opportunity to solve them as soon as possible, and do all we could to ensure you had an issue free stay. The water pressure for example was a quick fix and now fully resolved. We are very glad that you had an amazing week though and hope you might consider Paddock House again in the future.
Property Owner