“No mastiff token to open bollards, luggage had to carried from Church Parking, 4 minute walk.”
Dishwasher not emptied
Bed side lamps very dusty
Food deposits on cutlery
Show head too heavy for support, kept falling down
Kitchen corner cabinet screws missing from edge. So kept falling off.
Coffee machine was nespresso, but advertised picture shows a Tassimo. Not listed in inventory but misleading.
Music from pub opposite is now Friday and Saturday until midnight, very loud music, impossible to sleep, not good when you need to be up early to vacate by 10:00am
Whilst we don't advertise the flat with vehicular access to the courtyard, it is usually available. We are sorry that this was not the case during your holiday. We have been advised that due to the damage of one of the bollards 3 weeks ago (someone driving into it causing irreparable damage) no vehicle can gain access to the courtyard until they can be replaced. At that point we will be given new fobs.
We will make sure Sykes update the information regarding the coffee machine.
I am sorry that the cleaner has not checked the cutlery or the dishwasher. Also thanks for the information with regards maintenance we will get Sykes on to those issues too.
Property Owner