“Hello there,
The flat was pretty much as expected, but upon arrival there was a wealth of dead flies throughout on all the floors.”
I could see the place had been cleaned, but I think with Christmas, it had been empty for sometime.
The bulb in one of the bedside lights in master room had gone, also the the bath drainer was broken upon arrival and worked but kept falling off when in use.
But i think the most annoying thing was the sofa, bits of faux leather shed each time we sat on it, so we had to keep cleaning the floor. I think some new ones should be invested in here.
The mattress in the second bedroom was also showing signs of human waste on it, which we discovered after striping the beds at the end of our stay, so maybe time for a new one of those or topper at very least.
All this said, it was a great location and good size with ample parking. The heating was extremely good and kitchen had everything we needed.
I would book again, but only if I knew mattress and sofa had been replaced.
Thank you and happy new year.
Thank you for your feedback and its great to hear you would book again. I can confirm improvements for this property are imminent by the new owner, including updates to the sofas and beds. We apologise for the issues surrounding the flies and bulb, the local office would have rectified this for you. Thank you.
Property Owner