“There are issues with this property as mentioned in previous reviews.”
There were several cobwebs, the smell of damp is obvious as soon as you open the door. There is no control over the central heating, which made the evenings very chilly.
The location is excellent, the kitchen is very well equipped. The garden is lovely, and we were fortunate to be able to sit outside as the weather was great.
Thank you very much for your comments and for taking the time to let us know your thoughts. Customer feedback is very important to help us continually improve our standards.
We have passed your feedback onto the owner to address your comments, see below.
Unfortunately on this occasion we weren’t aware of the cleaning issues you found at the property, if we would have known we would have attended immediately to make your stay more comfortable. The information booklet is left on display in the front room with instructions about the house and there is the housekeeper's personal mobile number and also Heart of the Lakes contact details too.
Once again, We thank you for your comments and glad to hear you had a lovely break regardless. Many thanks!
Property Owner