“The property wasn’t very clean my wife cleaned the kitchen cupboards and there was dry noodle crumbs in there.”
There was no welcome box general sundries tea , coffee , etc which we have received in other properties we have booked. The dishwasher was in need of salt and rinse aid which meant it didn’t operate correctly. There was no hand soap in the toilet areas. The kitchen had an excess of crockery but few kitchen utensils and equipment.
The house is beautiful but poorly resourced and considering the price paid in low season we expected to be satisfied. You must review your price as we could have paid the same amount for two double rooms at the Inn with dinner and breakfast for four people.
Thank you for your comments. We will pass on your comments regarding the cleanliness of the property to our Housekeeping team to ensure that our high standards continue to be met.
We take all comments on board.
Thank you.
Regarding pricing, we try very hard to ensure competitive pricing. For 3 nights in March, the Coniston Inn charges £707/room including breakfast, not dinner. This is a flexible booking, as are the cottage bookings. So for 4 people you would pay £1,414 not including dinner. This is 2.6 times the price of the same weekend at Guardswood Cottage.
Regarding the utensils, we have checked through what is available. There are whisks, electric whisk, stick blender, spatulas, a knife selection, wooden spoons, tongs, mashers, peeler, saucepans, frying pans, casseroles, pots, mixing bowls, Tupperware. If there is something specific you were missing we are always happy to add to the kitchen equipment.
Property Owner