“We have stayed in 2 cottages this year which were booked through 2 other holiday rental companies and were very pleased with the experiences.”
The information packs in these other properties had been condensed on to disposable photocopies-more Covid safe than files. The file in this property contained some information but no local info re doctors, hospitals, essential shops etc.
I noticed some sticky patches on the ‘kitchen’ floor. When I wiped the patches, the wipe became quite dirty. I think the floor had not been adequately cleaned. Stain spots and maybe an orange juice stains were on the carpet. Having a very pale coloured carpet certainly showed up marks.
On Monday 21st June, we reported that the toilet in the en-suite, was difficult to flush and although looked at promptly, it had not been fixed by the time we left. The heater in the bathroom didn’t work.
It was not clear from the details given before the holiday, if towels were provided, so we had to pack a pile of our own towels. Lovely clean fluffy towels were provided.
When we arrived at our previous holiday homes, we were delighted to receive a welcome pack. This included essentials e.g. milk, bread, eggs, tea, coffee and even wine and nibbles. There was nothing at this apartment.
The following note is not a complaint but a suggestion. Bees have found a home in a metal vent on the back wall of the house and future guests ought to be made aware of this as they may be allergic to bee stings.
Having said all this we must say the property is delightful, the garden lovely and the grounds special. We had a lovely holiday.
Thank you