“Pros.
The photos are good and represent the flat well.”
The location is fantastic, being so central.
The response to a broken bed was very prompt and I slept like a log after the first night.
The flat manager was really lovely and helpful.
Your call center contact staff were great.
Cons
The car parking could be better explained eg. Drive to the Queen Street by sat nav, collect the keys and unload to the flat, then drive on, straight ahead then right and then left to the Whitehaven Harbour Car Park. £5.50 for 34 hours.
The location is fantastic, being so central.
The response to a broken bed was very prompt and I slept like a log after the first night.
The flat manager was really lovely and helpful.
Your call center contact staff were great.
Cons
The car parking could be better explained eg. Drive to the Queen Street by sat nav, collect the keys and unload to the flat, then drive on, straight ahead then right and then left to the Whitehaven Harbour Car Park. £5.50 for 34 hours.
Thanks for your stay with us. As you see if there are any problems with your stay we certainly rectify them very promptly. We pride ourselves on outstanding customer service! We appreciate your feedback about the parking and will update our guidebook and arrival instructions accordingly.
Property Owner